Frequently Asked Questions
 

What is the difference between a full day rate and a half day rate?
Do you offer any "breaks" on rental rates for longer periods of time?
What does "Time Out, not Time Used" mean?
What are your hours of operation?

I'm running late. Can you wait for me to return this item?

What do I need to bring in order to rent something?

Do you deliver?

Can I pick up larger items?

What is a cleaning charge?

Do you charge for fuel?

What is the difference between a full day rate and a half day rate?
A full-day rate is a 24 hour rental. A half-day rate is four hours. Be advised, some items DO NOT have a half-day rate, and
each item is unique and may have different terms applied.
 

Do you offer any "breaks" on rental rates for longer periods of time?
We offer week and month rates on items, which alter the price charged. Again, be advised that these rates are different for
every item, and that some week rates are charged differently. Be sure to ask about this before you rent the tool.
 

What does "Time Out, not Time Used" mean?
Time Out, not Time Used is our motto. Simply put, this means that whether or not you actually use the item you rent, your charge on that item is directly related to the amount of time you have it in your possession.
 

What are your hours of operation?
Our hours adjust as the seasons do, but for the most part, our hours are from April-Dec M-F 7:30-5:30, Sat 8-4, Sun 9-1
In the winter, our hours change from M-F 7:30-5:00, Sat 8-4, and closed Sundays. Be advised that these hours are subject to change, and that we will have any hours for holidays, change of seasons, etc...posted well beforehand.
 

I'm running late. Can you wait for me to return this item?
While we'd love to help everyone out as much as they need, we can only remain here during open hours of business. If you are late, you will be charged for any additional time you have an item in your possession. Charges apply directly to the rates of the item, meaning either an additional half-day charge can be applied, or a full-day charge, whichever is the closest to when you return the item.
 

What do I need to bring in order to rent something?
If you haven't rented from us before, you'll need to bring a valid driver's license or proof of identification, and a credit card. You
can pay any way you'd like upon return of the rental, but we require an open form of payment when you rent an item.
 

Do you deliver?
We deliver any and all of our rental items, but we do charge for this service. Delivery charge varies upon what you rent and how far you are from us.
 

Can I pick up larger items?
You may pick up larger, towable items (trailers, pig roasters, compressors, chippers, et.al). Be advised that anything towable that we rent requires either a 2" ball or a pintle hook, which we can also rent you as long as your vehicle is equipped to receive it.
 

What is a cleaning charge?
A cleaning charge is applicable to all of our inventory. Simply put, when we rent you an item, we expect it to be returned in the same condition as you took it, NO EXCEPTIONS.
 

Do you charge for fuel?
Any gas or diesel-powered item we rent you is full when it leaves the yard. If you do not return it with a full tank, you will be charged for the fuel you used.

Remember, we are aware that this F.A.Q. list is only a handful of the questions you might have regarding our policies. We welcome you to ask us ANYTHING you might have a question about.